Please share the following with your technical teams.
Service Maintenance:
Unified Apple Device Management (Jamf Cloud)
Scheduled Availability:
Friday November 24, 2023
Impact/Details:
Due to an unexpected issue (PI115107) with the upcoming release of macOS 14.2, UIT teams are updating Jamf Connect to version 2.29.0. Package will be made available to the unified Apple Device Management service by November 24th.
For Mac computers with macOS 14.2 or later and a version of Jamf Connect earlier than 2.29.0, all users who start up, restart, or log out of their computer will encounter a black screen and be unable to continue using their computer. As long as the affected computers are connected to a network, policies can install the updated version of Jamf Connect and successfully restart the computer.
We thank you for your time and continued understanding.
