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Service Advisory - Scheduled Maintenance for MyApps - Thursday February 22, 2024 from 5:30 a.m. to 8:00 a.m. [REVISED TIME]

Service Advisory - Scheduled Maintenance for MyApps - Thursday February 22, 2024 from 5:30 a.m. to 8:00 a.m. [REVISED TIME]

 

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Service Advisory

 

Please share the following with your teams.

Service Maintenance:

MyApps

 

Scheduled Maintenance Window:

Start: Thursday February 22, 2024 5:30 a.m. [REVISED START TIME]

End: Thursday February 22, 2024 8:00 a.m.

 

Impact/Details:

  • MyApps will be offline.
  • UIT teams will complete database maintenance to improve service reliability.
  • UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases (dated December 2023).
  • When users login to MyApps after we set new minimum client versions,
    • Un-managed and personal owned computers:
      • Clients will automatically update themselves.
      • Users will be prompted to reboot after the client installation.
    • Managed computers
      • An early notice was sent on November 28th to advise our Faculty IT partners to deploy the latest client versions during the Winter break. Please complete before February 22nd if it was missed.

 

 

 

We thank you for your time and continued understanding.

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

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This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

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From: UIT Information uitinfo@yorku.ca
Sent: Thursday, February 8, 2024 4:51 PM
Subject: Service Advisory - Scheduled Maintenance for MyApps - Thursday February 22, 2024 from 6:30 a.m. to 8:00 a.m.

 

 

A picture containing text  Description automatically generated

 

Service Advisory

 

Please share the following with your teams.

Service Maintenance:

MyApps

 

Scheduled Maintenance Window:

Start: Thursday February 22, 2024 6:30 a.m.

End: Thursday February 22, 2024 8:00 a.m.

 

Impact/Details:

  • MyApps will be offline.
  • UIT teams will complete database maintenance to improve service reliability.
  • UIT teams will set the minimum version of MyApps – AppsAnywhere and Cloudpaging clients to the latest vendor releases (dated December 2023).
  • When users login to MyApps after we set new minimum client versions,
    • Un-managed and personal owned computers:
      • Clients will automatically update themselves.
      • Users will be prompted to reboot after the client installation.
    • Managed computers
      • An early notice was sent on November 28th to advise our Faculty IT partners to deploy the latest client versions during the Winter break. Please complete before February 22nd if it was missed.

 

 

 

We thank you for your time and continued understanding.

 

Contact

Client Services at askit@yorku.ca or 416 736 5800

 

PRIVACY POLICY | VISIT WWW.YORKU.CA
This email was sent by: York University, 4700 Keele Street, Toronto, Ontario M3J 1P3

This email is viewed best in Microsoft Outlook for web