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Pulse Secure Setup Instructions for Windows (32 and 64 Bit)

Steps to Download Pulse Secure

    1. Download Pulse Secure Installer (64 Bit) or Pulse Secure Installer (32 Bit). Please visit How can I tell if my computer is running a 32-bit or a 64-bit version of Windows? if you need to determine if your Windows OS is 64 bit or 32 bit.
    2. When you start the download of the Pulse Secure installer file, you will be first prompted to log in to York University Computing Downloads using your Passport York credentials.
    3. Depending on your browser, you might be able to choose Run to begin the installation or you will have to Save the installer file first. If you have to save the file, it will appear under your downloads (PulseSecure.xNN.msi)
      Screenshot of system tray
    4. Click on the file name in your downloads and/or Run the file. The InstallShield Wizard will open. Click next and install. You might have to click Yes to allow the installation on your computer user account. Click finish to complete the installation.
    5. Once you finish, the wizard screen disappears. The Pulse icon has been added to your system tray.
    6. Log out from York University Computing Downloads
      Screenshot of Passport York logo
      and proceed with Pulse setup using the icon in your system tray.

Steps to Configure Pulse Secure

  1. Confirm that Pulse Secure™ is running by clicking on the Pulse Secure™ icon in the system tray:
    Screenshot of icon in Nav Bar

  3. After clicking on the Pulse Secure™ Icon in the system tray the Pulse Secure™ window is presented as follows:
    Screenshot of Pulse Secure Window

  5. Click on the "+" sign to add a connection.
  6. In the Name field enter a description name for your SSLVPN profile.
    In the Server URL field put in the server name for your SSLVPN Profile:

    • (e.g. for regular VPN) in the Server URL field and click ADD.

    Screenshot of SSLVPN Profile


  8. Your Pulse Secure ™ panel now has an entry for “My VPNYork SSLVPN”.
    Screenshot of VPN SSLVPN

  10. Click “Connect” to start your SSLVPN session.
  11. Enter your PPY username and password and click on Connect.
    Screenshot of window showing Enter PPY username and password

  13. You are now connected to the VPNYork SSLVPN.
    Screenshot of Connected to VPN York

  15. For details on your SSLVPN session select File > Connections > Advanced Connection Details
    Screenshot of window showing details on SSLVPN Session

  17. To end your SSLVPN session Select “Disconnect” next to “My VPNYork SSLVPN”.
    Screenshot of window showing connected to SSLVPN Session

  19. Session now shows “Disconnected”.
  20. Screenshot of Session Disconnected

2FA Authentication

Starting on July 29th, 2021, the regular VPNYork profile ( will require two-factor authentication, Duo 2FA.

For additional information on how to connect to Pulse Secure VPN with Duo 2FA, please visit the information security website. You can find answers to frequently asked questions about 2FA on the FAQ page.