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Rates & Charges


Service Monthly Charge
Analog Line (Fax/Alarm) $ 44.15
VoIP single line telephone $ 38.50
VoIP multi line telephone $124.20
E911 charge on all telephone/lines $ 0.25
DID (Direct in dial number) $ 7.00
Voicemail Service $ 9.00
Automatic Call Distribution $200.00
Call processing-entry point $ 78.80
Call processing-each additional step $ 26.25

Service Charges

Installation and relocation of telephone/fax/alarm service

With existing jack/cable $72.90
New jack/cable required $164.40
Installation of voice mail $37.00
Telephone software changes $18.50
Installation of Automatic Call Distribution $72.90
Name changes, password resets, disconnection No Charge
Telephone training $72.90
Note: An administration charge of $18.50 applies to all orders

Meet Me Conference Calls

Per session
(Excludes any collect calls accepted)

Head Sets

Call for pricing.

Data Cable and Fiber

Category VI wiring installation $275.00
Fiber installation Call for pricing
Data Jack conversion $25.00
Note: An administration charge of $18.50 applies to all orders

Vandalism and Thefts

Department/user is responsible for replacement costs (price to be determined)
PLUS service charge $72.90
PLUS administration charge $18.50

Telecommunications / Telecom York
Administrative Services: (416)736-2100, Ext. 44357
Location: 016 Steacie Science and Engineering Building