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Rates & Charges


Service Monthly Charge
Analog Line (Fax/Alarm) $ 44.15
VoIP single line telephone $ 38.50
VoIP multi line telephone $124.20
E911 charge on all telephone/lines $ 0.25
DID (Direct in dial number) $ 7.00
Voicemail Service $ 9.00
Call Centre Solution Call for design consultation
Call processing-entry point $ 78.80
Call processing-each additional step $ 26.25

Service Charges

Installation and relocation of telephone/fax/alarm service

With existing jack/cable $72.90
New jack/cable required Call for pricing
Software charges
Installation of voice mail $37.00
Telephone software changes (per extension) $18.50
Installation of Call processing application $72.90
Name changes, password resets, disconnection No Charge
Telephone training $72.90
Design consultation No Charge
Note: An administration charge of $18.50 applies to all orders

Meet Me Conference Calls

Per session
(Excludes any collect calls accepted)

Head Sets

Call for pricing.

Data Cable and Fiber

Category VI wiring installation Call for pricing
Fiber installation Call for pricing
Data Jack conversion $25.00
Note: An administration charge of $18.50 applies to all orders

Vandalism and Thefts

Department/user is responsible for replacement costs (price to be determined)
PLUS service charge $72.90
PLUS administration charge $18.50

Telecommunications / Telecom York
Administrative Services: (416)736-2100, Ext. 44357
Location: 016 Steacie Science and Engineering Building