Wi-Fi MAC Address Registration for your Wi-Fi device (smart device) in residence
- Wi-Fi devices such as Smart TVs, gaming consoles, and other smart home media devices (e.g. Amazon Echo, Google Home, Nest, smart speakers, smart thermostats, etc.) can receive wireless access by completing the MAC Address Registration process (see below).
Who can use this Wi-Fi MAC Address Registration service?
- Students residing in AirYorkGUEST Wi-Fi supported residences are permitted to use this service.
What type of devices can use this service?
- For any Wi-Fi device that dose not support Passport York login: devices such as Gaming Consoles, Set-top TV boxes and Smart TVs.
- Please note that the use of personal Wi-Fi devices in residence is allowed, but any issues or problems that may arise from the use of these devices will not be supported.
What type of devices cannot use this service?
- Any device that is capable of using Passport York login cannot use this service: smartphone, tablet, laptops or desktop computers.
- IMPORTANT: Routers, hubs, Wi-Fi Extenders or network switches are not permitted. Registered devices not meeting the above criteria may be removed from the service by IT staff at any time.
Requirements
- A device's wireless MAC address is used for connecting to the network. In order to register the device you will need to locate the wireless MAC address or wireless physical address. This address is typically located physically on the device near the serial number or can be found in the menu system (i.e system information, about menu, etc.). The wireless MAC address is formatted in six groups of two hexadecimal digits. The address may be formatted like aa:bb:cc:11:22:33 or aa-bb-cc-11-22-33.
Yearly Device MAC Address Removal(s) and Renewal(s)
- Personal device registration expires annually (August 1st) and registration must be renewed to continue service. Devices are automatically removed from the registration database unless they are renewed.
Limitations to the devices we can support
- Please be advised that personal Wi-Fi devices, such as smart speakers, smart thermostats, and other similar devices are not supported. This includes devices such as Amazon Echo, Google Home, Nest, and others. These devices are considered personal items and are not part of the university's technology infrastructure. We recommend that you seek assistance from the device's manufacturer or retailer if you experience any technical difficulties with your personal Wi-Fi device. We understand that these devices are becoming increasingly popular and useful, but due to the unique technical requirements and complexities of these devices, no technical support is provided for them.
How do I get a device registered?
- After you've read the above information of this section, if you do need to register a smart device please complete the Service Request Form.