Optimizing Your Client Journey: A Practical Guide to Smarter Operations

Running a business is hard enough. Managing the flow of clients from inquiry to delivery shouldn't make it harder.

Join us at YSpace Georgina for a hands-on pop-up workshop: Optimizing Your Client Journey — A Practical Guide to Smarter Operations.

Business systems strategist Omer Alfar (Founder, FlowLab Systems) will walk you through the full client journey — from first inquiry to onboarding, delivery, and follow-up — and help you pinpoint exactly where things are getting stuck. You'll leave knowing your single biggest
bottleneck and a practical roadmap to fix it, plus when to reach for process improvements, software, automation, or AI.

No theory lecture. No tech experience needed. Just a smarter way to run your business.

Thursday, June 4, 2026 1 p.m. –3 p.m.
YSpace Georgina · 1 Market St, Sutton