Challenge Question
How can we enable care providers, technicians, and administrators to work closely to provide a seamless and exceptional patient experience?
Project Source: Activate!Vaughan
Project Summary
Communication is the cornerstone of healthcare. Effective communication, both among care providers and between provider and patient, is critical to meeting patient needs; providing safe, high-quality, patient-centred care; and managing healthcare delivery. Currently, effective communication among healthcare professionals in hospital and clinical environments is challenging for several reasons, including significant differences in care delivery practices between providers, even within the same hospital. Further complicating effective communication, professionals are often dispersed among several locations, limiting opportunities to easily share information with one another or discuss patient care as a group and potentially delaying or hindering the treatment process. The goal of this project is to use technology to reduce knowledge gaps and improve real-time information sharing in clinical environments, providing patients with a seamless care experience without compromising human connection. Students do not need to be in medical fields but might be interested in health/healthcare systems, communications, human resources and administration, and legal policy. The team should have some members with experience in web/software development, as they will be creating a technology-based communication platform that allows for easy integration of communication solutions within an existing network (such as a hospital network), incorporates a simple user interface with minimal training requirements for end users, avoids repackaging solutions that already exist, targets a broad audience of potential healthcare providers (physicians, nurses, administrative staff), and is compliant with Canadian privacy and security laws and guidelines regarding personal health information. This challenge originated from the ActivateVaughan website, and team members will be working with a York University mentor rather than a mentor from the organization.
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Organizational Profile
Activate!Vaughan is the City of Vaughan’s new innovation program, created to encourage local businesses and entrepreneurs to collaborate, pitch, and present solutions that will advance innovation and environmental sustainability in Vaughan and beyond. The Activate!Vaughan Innovation Challenge empowers the city’s businesses to work together to move new ideas forward and rethink the way organizations operate. Through the program, local startups can connect with business leaders, gain market knowledge, and pitch to earn funding. Corporate enterprise partners will gain access to local entrepreneurs who can help generate solutions to sustainability challenges such as packaging innovations, energy-saving technologies, creative waste-reduction methods, and resource-sharing opportunities.
Project Source Website
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Additional Resources
TBD
Key Words
- Healthcare
- Provider Support
- Patient Experience
- Communication
- Digital Platform