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BPM 2026 Digital Conference Program

The BPM 2026 Digital Conference Program provides a comprehensive overview of the BPM 2026 conference, taking place at York University in Toronto from September 27 to October 2, 2026. The six-day event includes a Doctoral Consortium, workshops, keynote presentations, research sessions, tutorials, demonstrations, networking opportunities and social events. The program features keynote speakers from leading academic and industry institutions. It also provides information on conference schedules, sponsors, venue maps, internet access and other practical resources to help participants navigate and engage with the conference.

Schedule Overview

September 27


Doctoral Consortium

*Sunday’s event is by invitation only.

September 28


Workshops

Welcome Reception

September 29


Main Conference (Opening)

Celonis Industry Dinner

September 30


Main Conference (Industry Forum)

Gala Dinner at Casa Loma

October 1


Main Conference (Closing)

October 2


FRID-AI Day @ BPM2026


Global communication network concept. Worldwide business. Diversity.

Keynote Speakers

Tuesday, September 29, 2026 | 9:30 - 10:30 a.m. | Full Hall


Tom Davenport profile photo

The Marriage of Process and AI

Tom Davenport


Tom Davenport is the President’s Distinguished Professor of Information Technology and Management and Faculty Director of the Metropoulos Institute for Technology and Entrepreneurship at Babson College, and a Fellow at both the MIT Initiative on the Digital Economy and the Stanford Institute for Human-Centered AI. He’s been named as one of the top 25 consultants, one of the 100 most important people in the tech industry, and one of the top 50 business school professors in the world. He has written 27 books, more than 300 articles for Harvard Business Review, and hundreds of other articles and blog posts. His most recent co-authored books are The New Science of Customer Relationships and Agentic Artificial Intelligence.

Organizations are beginning to realize that to truly get value from artificial intelligence, they need to redesign their processes. However, many aren't prepared for this marriage of process and AI for various reasons. In this presentation, Tom Davenport will describe his hopes for a rebirth of business process reengineering, the obstacles organizations face in accomplishing it, and some steps early adopters are pursuing. He will also describe the role of AI in incremental process improvement, and the value of process intelligence in facilitating the AI/process relationship. 

Wednesday, September 30, 2026 | 9:30 - 10:30 a.m. | Full Hall


Opher Baron profile photo

Business Process Intelligence in Congestion-Driven Systems: From Event Logs to Real-Time Digital Twins

Opher Baron


Opher Baron is a University of Toronto Distinguished Professor of Operations Management at the Rotman School of Management, University of Toronto and a cofounder and CEO of SiMLQ.

On the teaching front, Opher is especially proud of the modeling and analytics courses he introduced and teaches at Rotman. He has given numerous invited keynote lectures and seminars, chaired several conferences, clusters, and sessions, and is currently serving on the advisory board and editorial boards of several leading journals, including Operations Research, and Manufacturing & Service Operations Management.  

Many modern business processes operate under congestion: stochastic demand, shared and limited resources, complex routing, and tight service-level constraints. From healthcare and public services to logistics, financial operations, and large-scale customer support, these systems exhibit nonlinear behavior where small disruptions propagate quickly and performance deteriorates sharply.   

This keynote examines how Business Process Management can evolve to address congestion-driven environments by integrating process mining, queueing theory, simulation, and machine learning into AI-enabled digital twins. Using large-scale event-log data from real deployments, we illustrate how descriptive analytics must move beyond static dashboards toward data-driven process models that reveal how processes actually unfold in practice, capturing routing variability, rework loops, synchronization delays, and resource contention. Process mining provides structural visibility; queueing-aware modeling explains performance; machine learning supports prediction under uncertainty. 

Building on these foundations, predictive and comparative analytics enable counterfactual “what-if” evaluation of staffing, routing, prioritization, and scheduling policies before implementation. Finally, prescriptive analytics embedded within real-time digital twins allow organizations to intervene proactively, anticipating congestion, reallocating capacity, and mitigating cascading delays. Drawing on industrial deployments through SiMLQ, this talk demonstrates how combining process intelligence with congestion-aware operational modeling transforms BPM from retrospective analysis into continuous, real-time decision support. The implications extend across service industries where variability and resource contention define performance, resilience, and competitiveness.

Thursday, October 1, 2026 | 9:30 - 10:30 a.m. | Full Hall


Emmanuelle Vaast profile photo

From Digital Traces to Process Understanding: Rethinking Organizational Work and Change

Emmanuelle Vaast


Emmanuelle Vaast is the Desautels Chair in Digital Technology Management, Professor of Information Systems, and Associate Dean of Research at the Desautels Faculty of Management of McGill University.  

Emma's research examines how social practices emerge and change with the implementation and use of new technologies and how these new practices are associated with changing organizational processes.  

Emma is interested in methodological issues. She has become increasingly fascinated by the opportunities and challenges of combining methods in the analysis of electronically-collected data, especially to theorize processes. 

Organizations generate detailed digital traces of decision-making, work, and coordination. This has led to huge opportunities to retrace and analyze organizational processes. At the same, this also raises a question for process research: how to understand organizational process when process is approached through data automatically captured by digital systems? 

In this talk, I draw on scholarship on digital technologies, organizing, and theorizing from process to discuss how digital traces reshape the study of organizational processes. A key point is that trace data are not exact representations of organizational life. They are produced through particular technologies, infrastructures, and categorizations that shape how and which processes become visible and understandable. 

This is importance since the growing availability of trace data has expanded the possibilities of studying process dynamics and oriented attention to forms of actions, interactions, sequences, and variation. Some aspects of organizational processes have become much more accessible. Analytical capabilities have tremendously expanded. Yet, other aspects of organizational processes remain difficult to apprehend through trace data alone. I thus suggest viewing trace data as partial yet consequential representations of organizing.  

The keynote argues for a productive dialogue between computational and trace-based approaches on the other hand, and qualitative approaches of organizational process on the other. Such a dialogue is especially valuable to develop rich understanding of organizational processes and their dynamics in the digital age.

Other Keynotes

Process Technology Forum | Tuesday, September 29, 2026 | 11:00 a.m. - 12:30 p.m. | Hall A+E


Soren Frederiksen profile photo

Keynote 1: Do Machines Speak BPMN? The Engineering Behind AI You Can Trust

Soren Frederiksen


Soren Frederiksen is the CTO and Co-founder of mindzie, a process intelligence company whose platform helps organizations discover, understand, and improve how their processes actually run. He has spent his career building software at the meeting point of data and operations, with two successful company exits along the way. Based in the Toronto area, he works hands-on across process mining, BPMN, and applied AI, and is currently focused on how AI can help people author process models they can trust.

Ask a large language model to draw a business process, and it will happily produce something that looks like BPMN and falls apart the moment you use it: invalid XML, broken gateways, models no engine will run. The gap between a plausible diagram and a correct one is where the real engineering lives. In this talk, I share what we learned building the mindzie BPMN Studio, where AI helps people author process models that are actually valid and usable. The trick is not a better prompt. It is the scaffolding around the model: generating a draft, then linting, validating, and reviewing it until it holds up. I will show how it works in practice, where it still breaks, and where humans stay in the loop. AI can draw your process. Making it correct is the hard part, and correctness is what makes it worth anything.

Sander Leemans profile photo

Keynote 2: Stochastic Process Mining in Practice

Prof. Dr. Sander Leemans


Sander Leemans is a professor at RWTH Aachen University, Germany. His research interests include process mining, process discovery, conformance checking, stochastic process mining, and robotic process automation. In particular, he specialises in making solid academic techniques available to end-users, analysts and industry partners. He teaches business process management, business process modelling and business process improvement.

Process Mining is now a major and mature commercial market, with well-known and well-studied techniques and methods omnipresent. The addition of a frequency perspective to the standard concepts in process mining may seem small, but has major implications on process discovery, conformance checking and analysis. In this keynote, I'll briefly touch upon how these concepts change, and show some examples of how they impacted Business Process Management optimisation projects in industry partners.

Responsible BPM Forum | Tuesday, September 29, 2026 | 3:30 - 5:30 p.m. | Hall C+D


Finn Klessascheck profile photo

Keynote: Reflections on the value(s) of a Green BPM Research Programme

Finn Klessascheck


Finn Klessascheck is a postdoctoral researcher at the Chair of Information Systems and Business Process Management at the University of Münster and an associate researcher at the Weizenbaum Institute in Berlin. His research explores the integration of normative aspects, specifically environmental sustainability and employee-centredness, into the discipline of business process management, especially into data-driven methods such as process mining and conformance checking. He is particularly interested in how organizations can design their business processes to be more efficient whilst also being more socially and environmentally sustainable. Before joining the University of Münster, he conducted his PhD research at the Technical University of Munich, Campus Heilbronn.

Business Process Management research has traditionally been concerned with developing, implementing, and evaluating artefacts with properties that help organizations realize more efficient and effective business processes. Pivoting from this, Responsible BPM (RBPM) aims to inhabit a broader viewpoint by taking additional concerns such as worker wellbeing, fairness, and ethics into account. The promise of RBPM is that by taking a stance on values to be realized with BPM, issues out of reach of traditional BPM can be addressed. In this, RBPM is closely aligned with Green BPM, that is, BPM additionally concerned with considering environmental sustainability. Based on my own experience with Green BPM research, we will examine opportunities for explicating value judgements that underpin Green BPM. Of particular interest here are competing conceptualizations of environmental sustainability that stem from differing underlying beliefs and value systems. These influence how Green BPM aims to bring about environmentally sustainable business practices, and to which end. We will see how surfacing such value judgements informs research questions, our ability to consider broader limitations of our research, and how new research avenues can be uncovered. Ultimately, these considerations are also relevant for the RBPM community, which stands to benefit from the Green BPM field’s experience in extending its perspective on business processes.

FRID-AI | Friday, October 2, 2026 | 9:30 – 10:30 a.m. | Full Hall


Marco Montali profile photo

Keynote: Framing AI-augmented processes

Marco Montali


Marco Montali is Professor of Computer Engineering at the Faculty of Engineering of the Free University of Bozen–Bolzano, Italy, where he coordinates the BSc programme in Informatics and Management of Digital Business. He has made pioneering contributions at the intersection of artificial intelligence, process science and information systems engineering, with a particular focus on the modelling, analysis and mining of multi-perspective processes and multi-agent systems. A unifying theme of his research is the combination of model-driven and data-driven techniques to engineer safe and controllable information systems and agents, with particular attention to their evolving behaviour. He has authored or co-authored more than 300 publications and received ten best-paper awards and two test-of-time awards.

A long-standing challenge in process science is to balance flexibility and control: process actors should remain free to determine how best to act, while their actions must comply with process constraints. As AI becomes increasingly intertwined with process management, tackling this challenge is more important then ever. Framed autonomy has been consequently introduced as central concept in AI-augmented processes: process orchestration is partially delegated to one or more autonomous agents, which may pursue distinct goals, while remaining within a process frame, that is, within the behavioural boundaries imposed by the process. In this presentation, I examine the formal and algorithmic foundations of process framing. I argue that declarative formalisms based on (first-order) temporal logics provide natural and increasingly expressive languages for specifying frames over behaviour, time and data. I then discuss how such frames can be made operational through  verification and synthesis, conformance checking,  and monitoring. The analysis unfolds along two dimensions. The first concerns data: from control-flow constraints to data-aware specifications, and from case-centric traces to object-centric and relational event data. The second concerns agency: from centralised orchestration among cooperative actors to decentralised execution by multiple autonomous agents, potentially pursuing different goals. These extensions challenge established notions of process instance, state, conformance and responsibility.

FRID-AI | Friday, October 2, 2026 | 4:00 – 5:00 p.m. | Full Hall


Sheila McIlraith profile photo

Keynote: Auditing, Monitoring, and Intervention for Compliance of Agentic AI Systems

Sheila McIlraith


Sheila McIlraith is a Professor in the Department of Computer Science at the University of Toronto, a Canada CIFAR AI Chair (Vector Institute), and an Associate Director and Research Lead at the Schwartz Reisman Institute for Technology and Society. McIlraith’s research is in the area of AI sequential decision making, broadly construed, with a focus on human-compatible AI and AI Safety.  McIlraith is a Fellow of the ACM and AAAI, a Schmidt Sciences AI2050 Senior Fellow, and is currently serving as a member of the Canadian AI Safety Institute (CAISI) Research Council. McIlraith has received a number of honours and recognitions for scholarly work and innovation in teaching.

Advanced AI systems, notably Large Language Models (LLMs), are increasingly being used as a core technology in the deployment of products and services---often in the form of agentic AI systems. This trend towards AI-enabled products and services presents a set of governance challenges that transcend AI governance efforts related to frontier AI models, requiring them to additionally support safe and lawful adoption of AI-enabled products and services, often in the form of jurisdiction-, sector-, or product-specific behavioural requirements. In this talk, we discuss one particular dimension of AI governance: how to monitor and audit AI-enabled products and services throughout the AI development lifecycle. Combining principles from formal methods with SoTA machine learning, we propose techniques that enable developers, and third-party evaluators, to perform offline auditing and online (runtime) monitoring of product-specific (temporally extended) behavioral constraints such as safety constraints, norms, rules and regulations with respect to black-box advanced AI systems, notably LLMs. We further provide practical techniques for predictive monitoring, such as sampling-based methods, and we introduce intervening monitors that act at runtime to preempt and potentially mitigate predicted violations. Experimental results show that by exploiting the formal syntax and semantics of Linear Temporal Logic (LTL), our proposed auditing and monitoring techniques are superior to LLM baseline methods in detecting violations of temporally extended behavioral constraints; with our approach, even small-model labelers match or exceed frontier LLM judges. Our predictive and intervening monitors significantly reduce the violation rates of LLM-based agents while largely preserving task performance. (Joint work with Parand Alamdari and Toryn Klassen.)

group of people at the reception

Social Events

Welcome Reception

Schulich Executive Learning Centre

Venue: Schulich Executive Learning Centre
Date: Monday, September 28
Time: 6:00 - 8:00 p.m.

Following the workshop program, attendees are invited to reconnect with colleagues, meet new members of the BPM community, and enjoy food and refreshments in a relaxed setting as we begin the conference week. Brief welcome remarks will take place at the beginning of the reception.

Celonis Industry Dinner

Date: Tuesday, September 29, 2026
Time: 6:30 - 9:30 p.m.

The Celonis Industry Dinner will be taking place following the main conference program. This exclusive evening event will bring together industry professionals and conference participants to connect, exchange ideas and discuss the latest developments in business intelligence, AI adoption and process transformation.

Please note that submitting this form does not automatically confirm attendance at the dinner. This is an Expression of Interest only. Selected attendees will receive a separate confirmation at a later stage.

Toronto, Ontario, Canada, CN Tower Cityscape.

Gala Dinner at Casa Loma

Casa Loma outside view

Join us for an unforgettable evening at Casa Loma, one of Toronto's most iconic landmarks.

Venue: Casa Loma
Date: Wednesday, September 30, 2026
Time: 6:30 - 9:30 p.m.

As part of BPM 2026, attendees will have the opportunity to enjoy an elegant evening of networking, dining, and conversation in a unique historic setting. The Gala Dinner brings together researchers, industry leaders, practitioners, and students from around the world to connect beyond the conference sessions and celebrate the BPM community.

abstract puzzle

Sponsor Information

Diamond Sponsor

CELONIS LOGO

Celonis

Celonis makes processes work — for people, companies, and the planet. The Celonis Platform combines process data, business knowledge, and decision intelligence to provide Enterprise AI the operational context it needs to succeed. Thousands of the world's leading companies trust Celonis and its ecosystem of global partners to industrialize AI, building and deploying AI-driven, composable solutions and unlocking meaningful, compounding value. Because when processes work, everything works. Celonis is headquartered in Munich, Germany, and New York City, United States, with more than 20 offices worldwide.

Platinum Sponsor

SAP Signavio Logo

SAP Signavio

SAP Signavio solutions are a major part of the business process transformation portfolio from SAP. They help organizations achieve process excellence and drive business process transformation in an holistic, data-driven and intuitive way. The SAP Signavio Process Transformation Suite helps organizations understand, improve, and transform their business processes at scale, accelerating their journey to digital transformation, operational excellence, and customer centricity. Over 2,500 enterprise customers across the globe use SAP Signavio solutions to mine, model, simulate, analyze, optimize, and execute more than two million core business processes.

Gold Sponsors

ARIS logo

ARIS

ARIS is the process context platform for Enterprise AI. Combining process mining, process modeling, simulation, workflow orchestration, and governance in a single unified platform, ARIS helps G2000 organizations move from isolated AI pilots to autonomous, governed, enterprise-scale operations – driving efficiency, reducing risk, and delivering new measurable business value.

Flowenti Logo

Flowenti

At Flowenti, artificial intelligence isn't an add-on to a single step — it runs through the entire life of a business process. From designing the process, to managing its day-to-day execution, to the statistics and the insights that follow the organization step by step, intelligence is present at every stage. This end-to-end continuity is powered by frontier large language models, deeply integrated across the platform — turning process management into a system that doesn't just run processes, but understands and improves them.

Marketing Partners

ABPMP logo

ABPMP International

ABPMP International (Association of Business Process Management Professionals International) is a global non-profit association dedicated to the field of business process management (BPM). The organization supports the advancement of BPM practices and professional standards through education, certification, networking and the development of the BPM Common Body of Knowledge (BPM CBOK®).

ABPMP connects BPM professionals through an international community of members, chapters and partners focused on process excellence and business transformation.

BPM Institute logo

BPMInstitute.org

Build the Process Skills That Move Work Forward

Not sure where to start with BPM, Business Architecture, or AI-enabled process improvement? BPMInstitute.org helps professionals and teams build the practical process skills needed to understand work, improve outcomes, and make better decisions. Take our quick assessment to identify your best starting point and explore the training or credential path that fits your goals.

Business process management concept. Workflow design. Communication network.

VeNue Maps

The BPM 2026 Participant Floor Maps provide a clear guide to navigating the Second Student Centre at York University during the conference. The maps cover three floors and identify key locations, including registration and participant support on Floor 1, the café where coffee can be purchased, and the main conference and session halls (Halls A–E) on Floor 2. Floor 3 contains Room 344, a dedicated meeting room.

Media news concept

Internet Connection Details

Useful Information

  • During the conference internet connection will be provided using the venue network.
  • Please select BPM Conference and use Fall2026! as the password.

Need help?

Ask someone with a BPM (color TBC) lanyard!