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Custodial Services

We are a team of dedicated and trained professionals committed to providing quality, efficient, and environmentally sound custodial services to the York U Community. Custodial Services is responsible for maintaining the cleanliness and attractiveness of all interior areas of the campus' academic and administrative buildings.

Operating on a 24-hour basis with multiple shifts, we start our week on Sunday at 11 pm and end at midnight on Friday. Our services consist of routine cleaning tasks and special projects.

Our Management Team is committed to achieving service excellence.

Clients can submit requests via the Maximo Service Request portal, emailing, or by calling the Work Control Centre at 416-736-2100 ext. 22401 between 7 am – 4 pm.

For any after-hour emergencies (floods, major spills, etc.), contact Security Services at 416-650-8000 or ext. 58000, and our On-Call Management Team will address the issue.

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Facts You Might Find Helpful About Custodial Services

Sustainable Initiatives:

  • Cleaning methods and chemicals incorporate sustainable cleaning concepts
  • Re-deploying staff to work on a day shift – shutting areas down of lighting, air systems etc. after 11pm resulting in improving the staff well-being and increasing visibility of staff directly supporting  staff and students
  • Recyclable equipment parts (once decommissioned)
  • Battery operated equipment (i.e. back pac vacuums; ride-on carpet cleaning machines )
  • Zero Waste Program: Assist Waste Management with waste diversion programs (i.e. composting, metal, furniture re-use etc.); provide paper recycling tote bins (quantity dependant on empty tote bins at building docks – for office move outs, coordinate through Waste Management)

To learn more about our

Sustainable Cleaning Initiative

Click here for the University's Postering Guidelines

Learn more about waste management and other sustainable initiatives

Questions about York's ZeroWaste Program? Please read our FAQ poster.

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