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How To Connect Securely

Service Note: The “Pulse Secure” client which the York University community normally uses to connect to VPN has been rebranded by the vendor as “Ivanti Secure Access Client”.

Secure remote access uses VPN (Virtual Private Network) technology to create a secure link between your device and the York network. This service is strongly recommended when connecting from any non-secure wireless network, such as AirYorkGUEST or public hotspots.

How do I get it?

NOTE: The Ivanti Secure Access client download and setup steps are done only ONCE.
Download, install and configure an appropriate client as per table below:

Operating System Where to Get the Ivanti Secure Access Client
Windows 7, 8 and 10 Installation Instructions for Ivanti Secure Access on Windows 32 Bit / 64 Bit
Mac OS 10.8x
and higher
Installation Instructions for Ivanti Secure Access on Mac
Linux Installation instructions for Pulse Secure on Linux
Download the appropriate client:
CentOS/RHEL 32-bit, CentOS/RHEL 64-bit, Ubuntu/Debian 32-bit, Ubuntu/Debian 64-bit
(iPad / iPhone) 8.1 and higher
Installation Instructions for Ivanti Secure on iOS
Android Phone / Tablet 4.4.x and higher Installation Instructions for Ivanti Secure on Android Devices


2FA Authentication

Starting on July 29th, 2021, the regular VPNYork profile ( will require two-factor authentication, Duo 2FA. Note that another non-2FA VPN profile will still be available for the community to use ( please see setup instructions for ).

For additional information on how to connect to Ivanti Secure Access VPN with Duo 2FA, please visit the information security website. You can find answers to frequently asked questions about 2FA on the FAQ page.

How do I get help?

Known Issues:

  • Ivanti Secure Access may conflict with wireless printing, Lotus Sametime and home networking since split tunneling is not allowed. In such cases clients should use these applications after logging off from Pulse Secure.
  • Users of the vpnfw1 profile will not be able to access yu link without logging off from Ivanti Secure Access.