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COVID-19: Service Advisory

Required Services Only: YU-card operations have shifted to a Required Services model and serving by appointment only. New and replacement YU-cards will be issued to individuals authorized on campus and/or need access to on-campus services only.

New Students: Only students attending in-person classes or accessing on-campus services are required to obtain a YU-card. Eligible new students must apply online. Students enrolled in online courses only and not attending campus do not need a YU-card and are not encouraged to visit campus to obtain one.

YU-card Expiry Extension: YU-cards expiring April 30, 2020 onward have automatically extended to August 31, 2021. YU-card renewals are not available at this time. The YU-card Office will continue to monitor the ongoing situation and reassess needs for further extensions.

For all other inquires, please email us at or call us at (416) 736-5674 during business hours.

Visiting the YU-card office?
Book an appointment with QLess!

With QLess you can check your estimated wait time and receive notifications when to proceed to the YU-card Office for service. For YU-card Pickups, you must have applied online in advance with an approved photo upload. Please complete the COVID-19 Screening Checklist prior to your visit.

Qless Button

York University's Official Photo Identification and Debit Card!

It's the one card you need to access key services such as the Library, recreation facilities, exams, food, meal plans, shopping, events, discounts and more. Load up your YU-card and use it as a debit card at 200 points of sale across campus, plus select off-campus merchants, to save time and money - perfect for being on the go.

Our Services

Get Your YU-card

Photo Upload Service

In light of COVID-19, all new incoming student and staff are required to apply online using the YU-card Photo Upload Tool. Sign in with your Passport York, to upload a passport style ID photo for your YU-card.

Replace/Renew Your Card

Make an appointment to visit the YU-card Office for a replacement card if yours was stolen, damaged or misplaced. For employee YU-card replacements, the YU-card Office must verify your information with HR Records before issuing. Please email before booking an appointment.

Manage Your YU-card


Manage your account conveniently online with eAccounts. Sign-in to quickly view your account balances and transaction history, top up your Flex account with additional funds, and freeze your YU-card if it is misplaced.

Check Your Balance/Make a Deposit

Don't forget to check your balance so that you never run low! Others can also deposit funds into your account by using the "Guest Deposit" feature.