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Vendor Evaluation

Strategic Procurement Services' mandate is to ensure vendors the University does business with provides the best possible services. Service aspects that are reviewed include the following:

  • Price of good/service
  • Quality of goods
  • Quality of delivery
  • Quality of service provided during ordering process
  • Overall customer service
  • Accounting/invoicing accuracy and process
  • Adherence to scope of work and/or standing agreements

The on-line Vendor Evaluation Survey form is the tool used by a unit/department when evaluating a vendor.  Strategic Procurement Services uses this information to gauge vendor performance and ensure that the best suited vendors offer the optimal price and service to the York University community.