As part of the Service Excellence Program (SEP), the Finance Department and University Services Centre (USC) have made improvements in Concur to enable simpler and faster claim preparation.
Key improvements include:
- Renamed and reordered system fields to reduce confusion for claimants.
- A new quick tip page available on the Finance website and the Concur landing page, that summarizes 5 key time saving tips.
Read the Simplify Claim Experience Bulletin to learn more.