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CRED Auto Draft 1ac4fb7acbf3cd4ec486609bda51dc13

Change Connect Inc.

Year of inception: 2011
Brand name: Change Connect Inc.
Address: 600-15 Allstate Pky
Postal code: L3R 5B4
Business category: Leadership Development

Primary Contact Details
Name: Agnes Lan
Email: agnes.lan@changeconnect.ca
Phone: 6475011008
Website: http://changeconnect.ca
Identifier: DV

Company Description​

Change Connect Inc. is a Markham-based management consulting firm specializing in sales transformation and revenue growth for small and mid-sized businesses. For over a decade, we've helped organizations across manufacturing, distribution, construction, professional services, media, and education build the strategy, systems, and skills they need to scale with confidence.

Alongside our consulting practice, we deliver practical, outcomes-focused workplace training through Change Connect Academy, our dedicated learning division. Our AI programs—including Microsoft 365 Copilot adoption—are built for real business application rather than theory: participants leave with concrete skills they can use the same day to save time, sharpen their output, and stay competitive in a fast-changing landscape.

Community & Social Impact

At Change Connect, we believe access to modern business capability shouldn't be reserved for large enterprises. Our #SmallAndMighty movement is built on a simple conviction: small and mid-sized businesses are the backbone of our communities, and they deserve the same caliber of strategy, technology, and training that larger firms take for granted.

That belief shapes who we serve and how we show up. Our founder, Agnes Lan, serves on the board of the Association of Chinese Canadian Entrepreneurs (ACCE) and co-hosts At the Roots, a podcast dedicated to elevating Asian Canadian leadership voices. We are committed to expanding entrepreneurship and economic opportunity for underrepresented founders and communities.

When it comes to AI, our social-impact goal is democratization—helping entrepreneurs, employees, and community members who might otherwise be left behind gain fluency in tools that are rapidly reshaping the workplace. By keeping AI training practical, accessible, and jargon-free, we help ensure the benefits of this technology reach the many, not just the few.

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