The Service Excellence Program (SEP) is helping York achieve its vision for service excellence across the University, by implementing operational and service delivery improvement initiatives across all non-academic services.

A simplified expense claim workflow will benefit the York community

The Finance Department, supported by the SEP, recently conducted a review of current practices for processing expense claims. As a result of that review, a simplified Concur workflow has been established, which will help to improve the process.

Read the Finance Department - Office of the Comptroller Bulletin February 16, 2021 (PDF) to learn what these changes mean for you, the benefits to York's community, when this is being implemented, and why the change.