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Supplier Management Process

For internal York University employees only.

Supplier Management portal in Sm@rtBuy stores information on suppliers with which York University conducts business. Each supplier has a record (i.e. supplier profile), which is required when issuing PO or processing payment through the University’s financial system.  

If the selected supplier does not have a profile with the University, a Supplier request form will need to be submitted by the department through the “Suppliers” section in Sm@rtBuy, with a quotation, invoice or contract/written agreement from the supplier, and any additional documentation. 

Are You A Supplier?

Please see our supplier-related resources
and FAQs for more information.

Requesting a New Supplier

  • No vendor profile exists and,
  • A Purchase Order (PO) or invoice payment is to be issued.
  1. Perform a supplier search to ensure there is no existing supplier profile in the system 
  2. If no supplier profile is found, obtain a supplier quote, invoice, or contract/written agreement (required for all new supplier requests or reactivations) 
  3. Follow the instructions to add a new supplier

Updating Supplier Information

  1. Perform a supplier search to ensure supplier profile exists in the system  
  2. If the supplier profile is found and an update is required, obtain supporting documentation (e.g., a quote, invoice, or written agreement) that reflects the supplier's current information and the requested change.
  3. Follow the instructions to update supplier information

What are the Benefits?

  • Streamlined process for new supplier setups and update requests
  • Greater process transparency and visibility of requests 
  • Self-serve portal for suppliers to manage their information
  • Reduced errors through minimized manual processing
  • Improved efficiency and faster processing times

Resources


Instruction Guides

To help users understand the new Supplier Management process, a Job Aid (user guide) has been created:

Job Aid – The Supplier Management Process (PDF)


Video Guides

A series of videos have been recorded to help users with step-by-step guides.

Please note that you will need to sign in with your Passport York credentials to access these videos.

Follow along with the Job Aids: These videos provide the same instructions as the Job Aids, just in a video format.


Supplier Management FAQs

Have more questions? Please refer to the following for guidance:

FAQs

Still Have Questions?

Please contact venreq@yorku.ca and a member of the team will assist.