In case of crisis or emergency
Your mental health is important to us. If you are experiencing difficulties:
- Call 911 if there is an immediate risk or danger to yourself or others.
- Call or text 9-8-8 (toll-free) Suicide Prevention and Crisis Response Helpline to receive immediate support from a trained crisis responder.
- The Centre for Sexual Violence Response, Support & Education, located at 301 York Lanes, is here to support you. They can be reached Monday to Friday from 8:30 am to 4:30 pm at 416-736-5211.
- Domestic Abuse and Sexual Assault (DASA) offers 24/7 supports in York Region.
- Sexual Assault/Domestic Violence Care Centre (SA/DVCC) offers 24/7 supports in downtown Toronto.
- On-campus, contact Security Services at 416-736-5333 or ext. 33333 from a York campus phone. Available 24/7.
- You can go to the nearest hospital or visit your primary care physician. Humber River Hospital is the nearest emergency department to York University's Keele campus, while Sunnybrook Hospital is nearest to our Glendon Campus.
Need to talk to someone?
The following services are open 24 hours a day, seven days a week.
- Good 2 Talk (for post-secondary students in Ontario)
1-866-925-5454 or text GOOD2TALKON to 686868 - keep.meSAFE (for all YorkU students in Canada and abroad) For real-time telephone support, please call: 1-844-451-9700 (Canada & USA) / +1-416-380-6578 (anywhere else) or Download the My SSP app.
- Toronto Distress Centres
416-408-4357 or 408-HELP
*hold times may be greater than 15 minutes - Ontario Mental Health Helpline
1-866-531-2600
Multilingual Distress Lines
If you need to talk to someone in a language other than English. Open Monday to Friday, 10 a.m – 10 p.m. Offered through Spectra Community Support Services
- Mandarin & Cantonese: 416-920-0497
- Hindi, Urdu & Punjabi: 905-459-7777 ext. 2
- Spanish: 905-459-7777 ext. 3
- Portuguese: 905-459-7777 ext. 4
First Nations and Inuit Help Line
York Community members who identify as Indigenous can access this multilingual, free, confidential, mental health help line for Indigenous Canadians. They provide immediate, culturally relevant crisis counselling support 24 hours a day, 7 days a week, 365 days a year.
Dial: 1-855-242-3310
- Provides immediate, culturally relevant crisis counselling support
- Refers callers to additional supports if needed
- Provides services in English; French; Cree; Inuktitut; Ojibway