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Need Help Now?

In case of crisis or emergency

Your mental health is important to us. If you are experiencing difficulties, please reach out:

  • Call 911 if there is an immediate risk or danger to yourself or others.
  • On-campus, contact Security Services at 416-736-5333 or ext. 33333 from a York campus phone. Available 24/7.
  • You can go to the nearest hospital or visit your primary care physician. Humber River Hospital is the nearest emergency department to York University's Keele campus.
  • The Centre for Sexual Violence Response, Support & Education Office, located at 301 York Lanes, is here to support you. They can be reached 24/7 at 416-736-5211

Need to talk to someone?

The following services are open 24 hours a day, seven days a week.

  • Good 2 Talk (for post-secondary students in Ontario) 
    1-866-925-5454 or text GOOD2TALKON to 686868
  • keep.meSAFE (for all YorkU students in Canada and abroad) For real-time telephone support, please call: 1-844-451-9700 (Canada & USA) / +1-416-380-6578 (anywhere else) or Download the My SSP app.
  • Toronto Distress Centres
    416-408-4357 or 408-HELP
    *hold times may be greater than 15 minutes
  • Ontario Mental Health Helpline
    1-866-531-2600

Multilingual Distress Lines
If you need to talk to someone in a language other than English. Open Monday to Friday, 10 a.m – 10 p.m. Offered through Spectra Community Support Services

  • Mandarin & Cantonese: 416-920-0497
  • Hindi, Urdu & Punjabi: 905-459-7777 ext. 2
  • Spanish: 905-459-7777 ext. 3
  • Portuguese: 905-459-7777 ext. 4

First Nations and Inuit Help Line

York Community members who identify as Indigenous can access this multilingual, free, confidential, mental health help line for Indigenous Canadians. They provide immediate, culturally relevant crisis counselling support 24 hours a day, 7 days a week, 365 days a year.

Dial: 1-855-242-3310

  • Provides immediate, culturally relevant crisis counselling support
  • Refers callers to additional supports if needed
  • Provides services in English; French; Cree; Inuktitut; Ojibway