As we work to keep students, staff and faculty members safe during the COVID-19 pandemic, we are accepting online appointments only. We will provide updates once York resumes in-person operations.
Our 50-minute virtual chats give you the support you need from the comfort of your home.
We strongly recommend you find a quiet place with a reliable internet connection for these sessions. It is best to avoid commuting or being in a noisy public location during sessions.
To schedule a chat, you must be registered and sign into our online booking system.
You may need to select “Yes - Meet Online” in the appointment information form if you are offered a choice.
When it is time for your appointment to begin, log in to the online booking system. Click on your appointment slot and and select “Start or join online consultation.”
Ensure your webcam and microphone are working. Please note that not all web browsers are optimized for our video chat software. We recommend Google Chrome. The video and audio will only be as good as your internet connection.
Frequently Asked Questions
For general inquiries, email us at email@example.com.