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Online Course Evaluations

York University courses are supported by the Online Course Evaluation system (ONCE). ONCE is designed to allow students to complete the evaluation form online.  During the evaluation period, ONCE sends email communications and reminders to students to complete their evaluations.

The Online Course Evaluation system (ONCE) is available for both the Undergraduate and Graduate courses.

Instructors have direct access to their course result reports as soon the final grades are released to students. ONCE will be used going forward and simultaneously supports online and in-person instructions. For more details see the York University Sustainability Strategy.

Note: For ONCE staff training and access information, please scroll to the bottom of this page.

Important Timelines

Terms: Fall, Winter, Summer and Year

Process PhaseTiming
Course evaluation
period for students
SE term: July 22nd - August 6th 2024
S1 term: June 3rd, 2024 - June 18th, 2024
S2 term: August 1st, 2024 - August 15th, 2024
SU term: August 1st, 2024 - August 15th, 2024
ONCE link &
confirm deadline
SE term: July 19th 2024
S1 term: May 31st 2024
S2 term: July 31st 2024
SU term: July 31st 2024
Results for
ONCE available
F term: January 15th
W and Y term: May 15th
S term: September 15th

Protocols for Instructors

  1. Instructors are encouraged to communicate the importance of course evaluations with students ahead of the scheduled timelines.
  2. Setting a day and time or a synchronous session to conduct online course evaluations for each of your courses is one of the most effective ways to note the importance of evaluations; it is also one of the key metrics, to high response rates. Completion of online evaluations can be facilitated by requesting that students access their smart devices or laptops to complete them. 
  3. Access to ONCE is via a Passport York account. The best supported browser is Safari and Chrome.
  4. Online Course evaluation results/reports via the ONCE system are available to instructors after the official grades have been submitted and released to students.

Protocols for Students

  1. Students are directed to complete their online course evaluation from the Online Course Evaluation system (ONCE).
  2. Students can access the system with their student Passport York Account where they will find a list of their registered courses.
  3. They will follow the hyperlink to access the questionnaire.
  4. The evaluation is confidential and anonymous.


Action for School/Department Staff Designate: Your designate will link and confirm your courses prior to the evaluation period start date. Note: For multiple course listing pages, each and every course listing page will need to be separately linked and confirmed.

Please ensure you inform the designate in advance of your participation. Please note only undergraduate courses automatically deliver the university’s Core Institutional Questions (CIQs), graduate Courses do not have CIQ’s.

The LA&PS Faculty Course Evaluation is listed in ONCE as: **AP Standard Course Evaluation with CIQ's - USE THIS ONE**

If your department/school has its own custom evaluation, then this is the one you should be linking to instead of the AP Standard. Please confirm with your administrative coordinator or UPD.

Non-Harmonized Terms

For courses in non-harmonized terms that would like to use ONCE to set up custom evaluation dates, please email with your course information as soon as possible, and our eServices staff will set up the term in ONCE. Program staff will continue to link and confirm after the initial set up. Non-Harmonized terms are as follows:

  • Fall: (GS) E1, FA, FB
  • Winter: WS
  • Summer: I1, I2, I3, J1, J2, J3, S3, D2, OA, OB, OC, OD, OE, G1, G2, C1, C2, C4.

Graduate Courses

In addition to non-harmonized courses, if you have any graduate studies courses scheduled in harmonized terms, but require custom course evaluation dates, please email with the course information and timelines needed. Please link and confirm the evaluation as usual, even prior to your request.

NOTE: For all courses running custom timelines for their course evaluations program staff or course instructors will need to send out a communication either by email or in eClass, directing students to the Course Evaluations website, in order for students to know about completing the evaluations. UIT only sends communications for harmonized terms.

ONCE Online Staff Training

There is a ONCE eLearning training course for program staff and instructors.

The course is posted on YU Learn and requires logging in with a Passport York Account.

1. Register for ONCE - Online Course Evaluation System on YU Learn

2. After registering, you can access the course site via your YU Learn Dashboard page.



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