Welcome to Markham Academic Advising

Markham Academic Advising is central to the integrated service offerings within the Markham Campus Student Success & Advising team.

Our dedicated Academic Advising team is committed to providing you with the information, guidance, and support needed to realize your academic aspirations. Whether through in-person or virtual drop-in appointments or email communication, we are ready to assist you in aligning your career objectives with your program of study, achieving degree requirements, exploring experiential education opportunities, petitioning grades or decisions, or adapting your degree focus.

Quick Links

New Student Advising

As a new student, you must book and attend an enrolment advising appointment prior to gaining access to enrolling into courses. This appointment will help to chart your course and understand your degree requirements.

Accept your offer (if you have not done so already).

Follow instructions to "Book/Manage My Enrolment Appointment". Enrollment Appointments will be held virtually.

Email advise.markham@yorku.ca if you have trouble booking an enrolment appointment.

Note for Transfer Students: Booking an enrolment appointment is necessary for the transfer credit assessment process.

Prior to attending your appointment, we recommend the following pre-appointment “to-dos”:

1. Create Your Passport York Account Today. Your Passport York (PPY) Account is essential for enrolling into courses. You will also be prompted to set-up Two-Factor Authentication (2FA).

2. Pay the Registration Deposit. This confirms your registration at York University and unlocks services you will need to prepare for the start of classes and continue through your courses.

*Please ensure you have paid the registration fee by the deadline linked to the date you begin enrolling into courses. Non-registration will result in de-enrolment from your courses.

3. Register for Academic Accommodations, if/as applicable. If you had accommodations at your previous institution or require accommodations now, register with Student Accessibility Services today for your accommodations at York University. You can register after accepting your offer of Admission. (Registration with Student Accessibility Services will not be identified on official records, academic transcripts, or graduation documentation.)

4. For Transfer Students, submit syllabi/detailed course outlines if required for transfer credit assessment (via MyFile).

In preparation for enrolment, you are welcome to access either of the following resources.

YU START | New Student Transition Program: Access modules for navigating the enrolment process and policies, and a wide array of resources available to York students. (Remember, you must attend your enrolment appointment prior to being able to enrol into classes).
Explore First Year Resources! You will discover helpful information and learn about upcoming Markham Campus student events.

❓ In case you still have questions about enrolment, please email advise.markham@yorku.ca

Get in Touch with a Markham Advisor

Our services are open to all students in any Markham program and those referred by their Keele or Glendon Faculty's advising department. Your success is our priority.

Virtual or in-person drop-in advising with our in-house academic advisors are available for students currently enrolled in Markham programs.

Advising is provided on a first-come, first-served basis. Each drop-in session is about 15-30 minutes. The last drop-in appointment will be taken at 3:30 PM.

Location: Metropia Student Success Centre, Room 1010, 1 University Blvd, Markham, ON.

Hours of Operation:

Monday, Tuesday, Thursday, Friday: 9 a.m. –12 p.m. and 1 – 4 p.m.
Wednesday: 1 – 4 p.m.
Closed for lunch daily from 12 - 1 p.m.

Speak to an Advisor

Email (Preferred): advise.markham@yorku.ca

Phone: 416-736-5008

To schedule a virtual/phone Student Success and Academic Advising appointment, email advisebooking.markham@yorku.ca.

Our Advising Team

Crystal Grant

Associate Director, Student Success & Advising

Crystal Grant is the Associate Director of Student Success & Advising at York University’s Markham Campus, where she provides strategic leadership for advising, career services, and learning skills development. With an MBA in Finance, a BA in Business & Society, and over 15 years of experience in higher education, Crystal is dedicated to fostering a supportive environment equipped with resources that empower students in their academic and career journeys.

Alison Furtado

Student Success & Academic Advisor

Alison is dedicated to empowering students to achieve their dreams through personalized guidance and unwavering support. She focuses on building strong relationships, identifying strengths, and setting ambitious goals to help students surpass their own expectations. As a York University graduate, Alison understands the academic journey firsthand and is passionate about guiding students from application to graduation.

Min Eng

Student Success & Academic Advisor

For over a decade, Min Eng has advised students from diverse academic, professional and cultural backgrounds on their respective paths to success, regularly co-constructing personalized learning paths for students at various stages of their academic journeys. She believes that people are our greatest resource, each person unique and with immense potential; she loves helping students discover their potential and celebrates with them when they do.

Get in Touch

Contact Information

Metropia Student Success Centre, Room 1010

1 University Blvd, Markham, ON

416-736-5008

advise.markham@yorku.ca

Hours

Office: Monday, Tuesday, Thursday, Friday: 9 a.m. –12 p.m. and 1 – 4 p.m.

Wednesday: 1 – 4 p.m.
Closed for lunch daily from 12 - 1 p.m.

The last drop-in appointment will be taken at 3:30 PM.

The queue will close for the day once it reaches capacity.

Please refer to the University’s Holidays and University Closures schedule for non-service dates.