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Guide to using Ithelp

How to create an IThelp request


Optional: Adding attachment

  • If you want to add an attachment file or picture to your request click on the "Add Attachment" button.
  • Type a brief description of what you are adding in the “Summary*” field.  Type in additional notes, if applicable.
  • Click on the “Add” button and type the URL in the “Attachment” field or click on “Browse” button to select your file or picture.
  • Click “OK”.  Click on “Save” to complete adding the attachment.

How to update an existing IThelp request