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Academic Advising

Visit the YU Better Together website for the latest information and updates relating to COVID-19 for York University students, faculty and staff. Please view our Fall 2021 Course Delivery Information page for details about how courses are being delivered this semester.

Need to connect with Science Academic Services? We're Moving to QLess!

Want to avoid standing in line? Starting on Monday, November 1st we're moving to QLess! QLess is a virtual queue management system where you can check your estimated wait time and receive notifications on your phone when it's your turn to proceed to the Science Academic Services office for advising. Once you enter your details you will select whether you'd like to join the queue for in-person or online advising - if you select online advising an advisor will send you a Zoom link once you reach the front of the queue. Check below for the hours of operation.

Please note, standard text messaging rates will apply.

Science Academic Services

Science Academic Services (SAS) is the undergraduate advising office for all Science students at York. Our team provides a confidential and secure environment for Science students to get assistance. The SAS office is a great place to start, if SAS does not have the answer they will be able to point you in the right direction.

If you are uncertain about a procedure, regulation, or policy, Science Academic Services is the first place you should visit. SAS has advisors available during regular office hours. The Office of Science Academic Services believes in an open-door policy and provides advising for all students within the Faculty.

Check below to see the ways in which you can connect with Science Academic Services and the hours of operation.

How to Connect:

QLess (In-Person and/or Virtual Advising)

Monday - Friday: 10:00am - 4:00pm (EST)

Leonard G. Lumbers Building, Room 352


Monday - Friday: 8:30am - 4:00pm (EST)


Online Chat

Monday - Friday: 8:30am - 9:00pm (EST)

Located in the bottom right-hand corner of this page. Please note, that “chat” advising will only be able to answer general questions and not specific course information. Those enquiries should be made of your course instructor or by emailing

Email (Science Undergraduate International Students) (Science Undergraduate Students)

Please remember to include your name and student number in your email

Drop-In Advising

Tuesday: 1:00 pm to 3:30 pm (EST)
Friday: 1:00 pm to 3:00 pm (EST)

Please use this Zoom link to access the drop-in Zoom meeting.

Visit this website to learn how to navigate Zoom for the first time.

Feeling distressed?

Please directly contact our York University’s counselling service at or call Good2Talk, a free, confidential service designed specifically for higher education students at 1-866-925-5454.

Quick Links

Continuing Students

Important information for continuing students in the Faculty of Science.

New Students

Important information for new students in the Faculty of Science. 

Grade Reports

Information on understanding your grade report, academic decisions and advice.

Petitions & Appeals

Information about the how to file a petition or appeal, the process, and advice.

Academic Honesty

Information, resources, and advice about academic honesty.

Program Changes

Information about the program change process, course relief, and advice. 

Money Matters

Important financial resources and information about scholarships, bursaries, loans, tuition and jobs.

Contact Us

Where find us and how to connect with us.

Meet the SAS Team

Assistant Dean, Strategic Enrolment Management and Science Engagement Programs
Almira Mun
SAS Advising Coordinator
Susy Ribeiro 
Science Academic Advisor
Tina Reddi
International Student Recruitment & Program Advisor
Miranda Ramnaraine
Science Academic Advisor
Lan Tran
Experiential Education Coordinator
Recruiting Coordinator
Felicia Mercier
Marketing and Engagement Communications Coordinator
Hannah Stanley