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Why are there inconsistencies across department websites?

For example, some department websites include a research and publications page, but others do not. Some include an “In Memoriam” page, while others do not. In light of new content and infrastructure rules, how can the Faculty better advise departments about best practices, options, innovations, collective content-building strategies, and work with departments to expand their […]

How much room is there for flexibility, differences, and local content development?

If the information is aimed at our primary audiences, with the purpose and intention of the website, and follows web design best practice, AODA, University’s policies and guidelines, the Communications team will work with the department to find a suitable location on the website to place the content.

What policies are in place to guide York University websites?

In addition to best practices followed by the university for its websites, York websites adhere to the Brand Stewardship Policy, the Digital Experience Hub and the Pan-university Digital Marketing Strategy for Website Optimization. Additionally, York websites are intended to be accessible and adhere to the AODA law. Failure to comply presents a risk to the […]

How have website policies been communicated to LA&PS staff and academic units?

In 2020, the University’s new/improved/redesigned website launched following broad consultation with communication leads and website owners. Communications team leads across the University worked closely with their various units and departments to develop their websites; in addition, a community-wide message was shared by central communications. See the "It’s here! York launches first phase of new and […]

What are department websites meant to do?

Department websites are intended to provide relevant information to our primary audiences; to familiarize audiences with programs; promote enrollment and retention; and provide resources to support our students. The information should be relevant to the overall objectives of the department, the Faculty, and in keeping with the University’s priorities.

What is the process for removing ‘unapproved’ content from department webpages?

In alignment with central communications and marketing, if content does not meet web design best practices, the University’s policies and guidelines or AODA, or does not satisfy the purpose and intent of the website, a member of the Communications team will contact the department in question to advise that the content does not align with […]

What is the relationship between the administrative governance of websites and academic content, possibly including department decisions or opinions that do not align with those of the University’s administration?

The University’s website(s) is primarily a tool to promote the University and its excellence. It is intended for recruitment and retention purposes and to provide prospective and current students with relevant information and resources pertinent to their current or intended studies at York. The University has made it clear that these websites are not intended […]

What are the university’s goals in maintaining its external facing webpages? What should they be used for?

Websites are external facing and are primarily tools to promote the University and its excellence. They are intended for recruitment and retention purposes. Having the relevant information and resources pertinent to students helps to foster these goals. While there are resources available for faculty and staff on York’s websites, websites are not intended to be […]