President & CEO at ISM Canada
BA 2000, Economics and Business
Hasnain is the leader of ISM Canada, a prominent Western Canadian provider of innovative IT business services for customers across Canada and worldwide. ISM Canada, a wholly owned subsidiary of IBM Canada, delivers technology-powered solutions to support the success of complex organizations with an emphasis on personalized services for customers in public and private sectors.
As President and CEO, Hasnain exemplifies ISM’s culture of innovation and enduring pursuit of customer excellence. Hasnain and his team immerse themselves in the customer’s business, culture, competitive advantages, and desired business outcomes. With this depth of understanding and emphasis on partnership, the team collaborates with customers to design, implement and manage strategies and solutions to support their objectives.
Throughout his career, Hasnain has successfully built and led high performing teams. Over the course of nearly twenty years with IBM Canada, he held a range of leadership and executive roles across the sales and finance organizations supporting public and private sector customers. Prior to joining ISM Canada, he led IBM Canada’s Technical Support Services division where he was responsible for their transformation into a leading-edge open source support organization built on data analytics and artificial intelligence.